Our Commitment to Your Privacy
At Sparkle Trust Consolidated, we respect the privacy and confidentiality of your personal data. This privacy statement explains the types of personal data we collect, how we use it, and how we safeguard it.
Information We Collect
We collect information about you from a variety of sources, including:
- Website visits and applications
- Identification documents and personal financial statements
- Interactions with relationship managers
- Third parties (credit bureaus, payment gateways, other financial institutions)
- Other written or electronic communication
This information may include your name, address, passport details, identification numbers, biometric information, telephone number, occupation, assets, income, and any other information we deem necessary.
How We Use Your Information
The collection and use of personal data by Sparkle Trust Consolidated is guided by these principles:
Our Data Principles
- Data is processed fairly, lawfully and in a transparent manner
- Data is obtained for specified and lawful purposes
- Data is adequate, relevant and limited to what is necessary
- Data is accurate and kept up-to-date
- Data is not kept longer than necessary
- Data is processed in accordance with your rights
- Data is kept secure from unauthorized access
Your personal information is used for:
- Updating and enhancing our records
- Executing your instructions
- Establishing your identity and assessing applications
- Pricing and designing our products and services
- Administering our products and services
- Managing our relationship with you
- Managing our risks
- Identifying and investigating illegal activity
- Contacting you when necessary
- Conducting and improving our businesses
- Reviewing credit or loan eligibility
- Preventing money laundering or terrorism financing
- Complying with legal obligations
Data Security
At Sparkle Trust Consolidated, security is our top priority. We are committed to ensuring that your personal data is protected against unauthorized or accidental access. We maintain this commitment by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorized access. We will not send personal information to you by ordinary email. As the security of ordinary email cannot be guaranteed, you should only send email to us using the secure email facility on our website.
All practical steps are taken to ensure that personal data will not be kept longer than necessary and that we comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.
Non-Personal Information
In order to achieve our goal of providing you with the best banking service, we sometimes collect certain information during your visits to perform certain tasks such as grant you access to some parts of our website or conduct research on your behavior on our site to improve our services. We will not disclose your information to any person outside our organization except as described in this Privacy Policy.